How long will it take to receive my order?

Orders are dispatched within 24 hours, or the next business day. Shipments take 2 - 7 days, and shipping times vary depending on your location. If you have provided your email, you will receive tracking information/link once your order has been dispatched. Please ensure your shipping address is correct and you respond to the calls from our delivery partner for a smooth delivery experience.

I never got my order, what to do?

You can track your orders here, by logging in with your email.If there was a payment issue, our payment partner will refund the amount within 7 days.If an email was not used, please contact our Live Chat with the order details and your phone number, so we can track your order.

How do I return or exchange the delivered items?

We accept returns for products within 14 days from the estimated or actual delivery date, whichever is earlier. If you have received the product in a damaged condition, the return shipping is free. You can exchange an item with a higher-price item or the same item with a different size.Please note that certain products such as custom-made and personalized products are non-returnable and cannot be exchanged.To initiate a return or exchange, the item must be unused, unworn and returned in its original packaging,items must be in their original condition, without any stains, scratches, tears, or holes, andreturn the product without any tampering to the quality check seals, return tags, or warranty seals (as applicable).Login here to manage orders and request for returns.

To be eligible for refunds, the item must beunopened after the delivery,in the packed condition, as it was delivered, andunused and in the same condition it was receivedPlease contact us with your order details, and we will guide you through the refund process.